Privacy Policy

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you interact with our platform:

• Account Registration: When you register as a guest writer, we collect your full name, email address, and authentication credentials through Firebase Auth.
• Donation Details: When you support our mission, we gather donor names, emails, and simulation details required to process UPI payments.
• Inquiries and Support: If you contact us via the contact form, email, or chat widgets, we collect your messaging details and contact information.

2. How We Use Your Information

The information we collect is utilized for the following core purposes:

• To synchronize guest author profiles and safely manage your submitted articles and blogs in Sanity CMS.
• To answer requests, provide emotional care guidance, and direct support to cancer patients and caregivers.
• To confirm and register donations, helping us track our impact and maintain transparency.
• To run and improve website features, including the interactive helper chat widget.

3. Sharing & Disclosing Information

We do not sell, rent, or trade your personal information. We only share information with trusted services that help us run our platform, specifically:

• Firebase Authentication: To manage guest writer accounts and secure log-ins.
• Sanity CMS: To securely store and publish approved guest articles.

We may also disclose information if required to do so by law or in good faith belief that such action is necessary to comply with legal processes or protect the rights, property, or safety of Ashray Kolkata, our users, or the public.

4. Data Security

We utilize standard secure protocols to ensure your data is kept safe. However, please remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Rights and Choices

You have the right to request access to, correction of, or deletion of the personal information you have shared with us. If you wish to delete your guest writer account, please contact us directly at contact@ashraykolkata.org.